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名课《服务的服务》目录

名课《服务的服务》目录

作者: 高韬之讲 | 来源:发表于2021-05-16 09:25 被阅读0次

高韬老师的著名课程《服务的服务》(又名《体验的体验》),全面科学解读客户服务体验先进之道

目 录                                                                    

       

第一章·································转念

第二章·································标准

第三章···························迪士尼之道 

第四章·································卓越

第五章·································技能

第六章·································过程 

第七章·································展示

第八章·································忠诚

   简 介                                                                   

       

演示文稿···························keynote

文稿大小····························5.76GB

文稿页数······························1500

授课课时························3天/18小时

更新时间···················2021年05月15日

视频数量·······························105

案例数量·······························189

语录数量································68


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